TAMPA BAY, FL. — In the coming weeks, many Americans will be affected either directly or indirectly by COVID-19 and Charter is focused on serving and supporting our 29 million customers. Americans rely on high-speed broadband in nearly every aspect of their lives and Charter is committed to ensuring our customers maintain reliable access to the online resources and information they want and need.


To ease the strain in this challenging time, beginning Monday, March 16, Charter commits to the following for 60 days:


• Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps.


To enroll call 1-844-488-8395. Installation fees will be waived for new student households.


• For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps

• Charter will open its Wi-Fi hotspots across our footprint for public use

• Spectrum does not have data caps or hidden fees

The World Health Organization on Wednesday declared COVID-19 a global pandemic. The disease has a much higher mortality rate than the flu, especially for older adults and people with serious chronic illnesses.


In addition to schools closing or switching to online classes, the outbreak has prompted companies to direct their employees to work from home and caused the cancellation of many sporting events.